A
If your home screen widget isn’t updating or looks frozen
If the home screen widget is not updating or appears frozen, please try the following steps in order:
1
Update the app to the latest version, then make sure to open it and reconfigure the widget as described below.
Make sure you are using the latest version of the app.
If necessary, update it from the
App Store
2
Reconfigure the widget
Open the app →
Go to the in-app Settings →
Select Events to show on widget →
Choose events
You can select up to 6 events.
On your iPhone home screen, please follow these steps:
Go to the iPhone home screen
→
Long-press the widget
→
Edit Widget
→
Re-select events
If the issue is not resolved:
- Remove the problematic widget from the home screen
- Re-add the widget to the home screen
In many cases, re-adding the widget restores normal display.