A
If your Home Screen widget isn’t updating or looks frozen
If the Home Screen widget is not updating or appears frozen, please try the following steps in order:
1
Update the app to the latest version, then make sure to open it and reconfigure the widget as described below.
Make sure you are using the latest version of the app.
If necessary, update it from the
App Store
2
Reconfigure the widget
- Open the app
- Go to in-app Settings
- Open “Events to Show on Widgets”
- Choose events
You can select up to 6 events.
On your iPhone Home Screen, please follow these steps:
- Go to the iPhone Home Screen
- Long-press the widget
- Edit Widget
- Re-select events
3
iOS limitations & reducing widget count
If the issue is not resolved:
- Remove all of this app’s widgets from the Home Screen
- Add back only one widget you need
In many cases, removing all and adding back a single widget restores normal display.
Because iOS imposes strict limits on widget updates and rendering, using multiple widgets from the same app at the same time can overload processing and cause delayed updates or display glitches.
As a workaround, please try reducing the number of widgets on the Home Screen and narrowing their size and type.
- Limit this app’s widgets to 1–2.
- Keep widget images as small as possible.